bocah88Privacy Policy

This page describes what we collect when you use bocah88 and how we keep that data protected. We collect your email address and password at registration. During account verification, we collect identity documents—your KTP, passport, or driver's licence—plus an address-verification document such as a utility bill or bank statement. For deposits, we collect payment method details such as your e-wallet account or bank account identifier. All data we collect is stored on encrypted servers behind SSL protocols and accessed only by our compliance and support teams.

We do not sell your personal information to third parties or marketing networks. We share payment data with our payment processors only to settle your deposits and withdrawals—for example, when you deposit via DANA or e-wallet, we send your transaction details to those providers to confirm the transfer. We may share your data with law enforcement if required by local statute in jurisdictions where bocah88 operates, such as Jakarta, Surabaya, or Bandung.

This policy covers data collection, retention, your rights, and our use of cookies on bocah88. We update this policy periodically; your continued use of bocah88 means you accept the current version.

What we collect and how we use it at bocah88

We collect the following categories of data:

• Account data: Email, password hash, username, registration timestamp, and account status.
• Identity data: Full name from your KYC documents, date of birth, document number, and photograph of identity documents.
• Address data: Your registered address from identity documents and address-verification documents.
• Payment data: Payment method type (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), amount, timestamp, and transaction reference. We do not store your full payment credentials—your bank or wallet provider stores those.
• Activity data: Login times, game history, market bets, balance changes, and withdrawal requests. This data is stored for settlement purposes and account recovery.
• Communication data: Your support enquiries, email messages, and live-chat transcripts with our support team.

We use this data to operate bocah88: verify your identity to prevent fraud, process deposits and withdrawals, settle game outcomes, comply with gaming law, and respond to your support requests. We retain your account data for as long as your account is active. After you close your account, we retain KYC documents for a minimum of five years to comply with anti-money-laundering regulations.

Third-party processors and international data transfers

We use payment processors—Stripe, PayPal, and direct integrations with mobile banking, local payment, and other local providers—to settle your deposits and withdrawals. These processors receive your payment method and transaction amount only. We use cloud hosting providers located outside Indonesia to store your account data; your data may be physically located in data centres in Singapore or other regions. These processors are bound by data-protection contracts that require them to keep your data confidential and to process it only for bocah88 operational purposes.

We do not transfer your KYC documents outside the bocah88 system except to comply with legal requests from Indonesian authorities or other jurisdictions where bocah88 operates. During major holidays such as Idul Fitri or Idul Adha, document review may be delayed due to reduced staffing.

We at bocah88 treat your data as a trust. We encrypt it, limit access, and never sell it—that is the core commitment behind this policy.

Your rights and how we handle data requests on bocah88

You have the right to request a copy of all personal data we hold about you. You can request this via our support team by emailing us with "Data Request" in the subject line. We will provide a complete export of your account data within 30 days. You also have the right to request correction of incorrect data—if your registered address is outdated, you can update it through your account settings or by contacting support.

You have the right to request deletion of your account and associated data. We will delete your account immediately upon request, though we retain KYC documents for five years as required by law. You have the right to object to marketing communications—toggle email preferences in your account settings. You can lodge a complaint with Indonesia's data-protection authority if you believe we have violated your privacy rights.

Cookies and device tracking on bocah88

We use cookies to maintain your login session and to remember your game preferences. These are essential cookies required to operate bocah88—you cannot use the platform without them. We also use analytics cookies that record which pages you visit and how long you spend on them; these cookies help us understand which content is most useful. You can disable non-essential cookies in your browser settings, though this may limit bocah88 functionality.

We do not use cookies to track you across other websites. Cookies are stored on your device only; we do not share cookie data with advertisers.

Contact and policy changes at bocah88

If you have questions about this privacy policy or how we handle your data, contact our support team via email, live chat, or in-app messaging. Our support team is available during Jakarta business hours, typically responding within 2 hours. We update this policy periodically to reflect changes in our practice or legal requirements. Material changes will be announced via email to your registered account email address, and your continued use of bocah88 signifies acceptance of the updated policy.

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